FREQUENTLY ASKED QUESTIONS

Q: What type of metals/materials are used ? 

A: All jewelry is made with 14 karat gold-filled or sterling silver components, real 100% natural Tahitian and Edison pearls, and handpicked shells from the beaches of Hawaii.  

Q: Will my BBJewels pieces tarnish if I get them wet? 

A: All BBJ pieces are water safe and can be worn in the ocean or shower without the worry of your jewelry tarnishing or skin turning green. With proper care, your pieces can last you years without their shine fading. 

Q: How do I properly care for my BBJ pieces ? 

A: In order to prolong the shine of your jewels, avoid exposing them to high-chlorinated pools, hot tubs, and harsh chemicals. If exposed wash your jewels in warm water & mild soap, let the jewels air dry completely and then store in a sealed bag or container.

*BBJ necklaces are made out of the same material as BBJ bangles & rings (gold-filled/sterling silver), however due to the daintiness of them they require a little extra maintenance. I recommend you take them off when you shower in order to prolong the lifespan of their shine. 

Q: How can I figure out my bangle size ? 

A: Please refer to this video: https://youtu.be/v0cjMEEPVnc  

Q: What is the turnover time for my order ? 

A: Turnover time is about 1-2 weeks from payment completion. Depending on your order, this time may be shorter for ready-to-sell pieces or longer for custom pieces. All orders are made in the order they are received. All jewelry pieces are handcrafted by me, and your time and patience is greatly appreciated. 

Q: What is your return/exchange policy? 

A: All sales are final. No returns or exchanges. Please make sure to double check your sizes. 

* Bangles can be resized for a fee of $20 per bangle. They can ONLY be resized smaller, not bigger. 

For any other questions feel free to DM me on instagram @bb.jewelss

Email: bbjewelshawaii@gmail.com